Shipping Policy

We only ship to the UK and Europe.

UK orders are sent via Royal Mail 2nd Class free of charge. 1st Class and Tracked shipping options are also available at checkout.

European orders are sent via Royal Mail International Tracked (3-5 days).

Orders received before midday Monday – Friday will be sent the same day.

Orders received after midday will be sent the following working day.

Orders received on; Saturday, Sunday & public holidays, will be sent the next working day.

Under exceptional circumstances orders may be carried over and sent the following working day.

Returns Policy

We offer a 100% money back guarantee.

If for any reason you’re unhappy with your product, please follow the steps below to obtain a refund.

Return items with a note of your order number to:
PatchWorks Returns
Wonderpack
25 Victoria Gardens
Burgess Hill
RH15 9RQ

Obtain proof of postage and email along with your order number to:
[email protected]

Customers are responsible for return postage costs.

Refunds will exclude any shipping cost and will only be processed via the purchase method.